Shipping Information

We take great pride in ensuring your order arrives both promptly and impeccably presented. Each item is thoughtfully wrapped and packaged by our shipping team with the utmost care, so it reaches your door—or your gift recipient’s—ready to delight and impress.

Should you have any questions regarding shipping, our Customer Care team would be pleased to assist you. We’re available Monday through Friday, 8:00 a.m.–5:00 p.m. CST, at 877.426.4887.

FREE Standard Ground Shipping Promotion through October 31, 2025

*Offer valid for online purchases of $99 or more in the same order, per address, through Midnight October 31, 2025. We regret we are unable to extend this offer to orders containing ham or any order requiring expedited shipping. Offer may not be combined with any other coupons, discounts or offers. Use code FREESHIP99 at checkout.

Delivery

Standard shipping is provided via UPS Ground or USPS. For deliveries to Alaska and Hawaii, shipping times and rates vary—our Customer Care team will be delighted to provide details at 877.426.4887.
Please note that we are unable to ship to APO addresses. Once your order has shipped, you will receive an automatic email with tracking details and your designated carrier.
To ensure a smooth delivery, please provide a complete and accurate street address, including suite or apartment numbers if applicable, as shipping companies are unable to forward packages once in transit. Should you wish to reroute an order already in shipment, the cost of re-shipping will apply.

Perishable Items

We ship perishable items on Monday and Tuesday for arrival Wednesday through Friday. Dependent on climate and distance, shipments of perishable items to certain states may require expedited delivery.

- HEAT SENSITIVE ITEM -
Shipping Restrictions May Apply

The above icon is displayed with products that require special shipping care. To ensure your order arrives in perfect condition during warm weather—typically April 15 through October 15—or when shipping to a hot destination, express air delivery is required.  When estimating transit times, please exclude the shipping date and weekends. Orders for heat-sensitive items placed after 12:00 PM CST on Wednesday will be shipped the following Monday.

Questions? Call us toll-free: 877-426-4887

Expedited Delivery

Expedited delivery options include UPS Overnight, UPS 2nd Day Air and UPS 3 Day. Expedited delivery options are available Monday-Friday for orders to the 48 contiguous states only. Saturday and Sunday are not considered delivery days, so please allow time for your order to reach its' destination on the expedited date you prefer. (e.g., orders placed on Thursday choosing a 2-day delivery option will arrive on Monday at the earliest). 

Standard Shipping Charges

Shipping charges are calculated per ship-to address and are based on merchandise total. Shipping costs are displayed below.

Merchandise Total Ground Shipping 3rd Day

Express Air Delivery 1-2 Days

Up to $30.00 $11.95 +$34.99 +$89.99
$30.01 - $40.00 $13.95
$40.01 - $50.00 $14.95
$50.01 - $70.00 $16.95
$70.01 - $100.00 $19.95
$100.01 - $150.00 $23.95
$150.01 - $200.00 $26.95
$200.01 - $300.00 $37.95
$300.01 - $400.00 $52.95

Shipping Method Estimated Delivery Time
Standard Ground Shipping 2-6 Business Days
3rd Day Select 3 Business Days
2nd Day Air 2 Business Days
Next Day Delivery Next Business Day
Whole and Half Hams Boneless and Bone-In Shipping Costs
Ground $30
Expedited Shipping Shipping cost based on weight and location will be calculated at checkout.


Order by 12:00 p.m.

Order by 12:00 p.m. CST Monday through Friday and every effort will be made to ship your order on the same day.

Delivery Surcharges

Items that require special packaging (perishables) are more costly to ship. Any additional surcharges will appear during the checkout process prior to placing your order.

Back orders

If an item is in high demand and not available at the time your order is placed, we will notify you by phone or email to let you know when to expect your order.

Signature not required

We authorize our carriers to release your package at the recipient's address without a signature. That way the recipient doesn't have to be home to accept the order.

Damages

In the unfortunate instance that your order is damaged, please contact our Customer Care team as soon as possible. Our toll-free number is 877.426.4887.

Sales Tax

We are required by law to collect state sales tax on all orders shipped from or to Arkansas.

Saturday & Sunday Shipments

Sorry, we don't ship on weekends. We ship Monday through Friday. If you place your order after 12 p.m. CST on Friday we will ship your order on Monday.

International Shipping

We send packages from The Savory Pantry to all 50 states and Washington, D.C. We regret we are unable to ship internationally at this time.

Gift Orders

We love sending gifts! We will be happy to include a hand written greeting or your own business card in your gift packages.

Holiday Delivery

We recommend placing your holiday orders as early as possible to ensure the best selection of product and avoid the holiday rush! You will be given an opportunity to ship your order at a future date of your choosing during checkout.

Local Delivery

Our gourmet gift baskets are a fabulous way to mark a special occasion or say "Thank You". Local delivery is available to correct and complete street addresses within a 15 mile radius of our Hot Springs, Arkansas location. Contact our Customer Care staff at 877.426.4887 for details.